1. Information we collect
When you contact Albanoir through the website, email, phone or project forms, we may collect your name, company name, email address, phone number, website URL, project requirements and any details you choose to share with us.
We may also collect basic technical information such as browser type, device information, pages visited, approximate location, referring source and analytics events to understand how visitors use the website.
2. How we use information
We use your information to respond to enquiries, prepare proposals, deliver services, manage client communication, improve our website and maintain business records.
We do not sell your personal information. We only use it for legitimate business purposes connected to Albanoir, our services and your interaction with us.
3. Cookies and analytics
Our website may use cookies, analytics scripts and similar technologies to understand page performance, traffic sources and user behaviour. You can manage cookie preferences through your browser settings.
Analytics data is generally aggregated and used to improve usability, content structure and website performance.
4. Sharing and service providers
We may share limited information with trusted service providers who help us operate our website, manage communication, host data, process forms, run analytics or deliver client work.
These providers are expected to handle information securely and only for the purpose for which it was shared.
5. Data retention
We retain information for as long as necessary to handle enquiries, deliver services, comply with legal obligations, resolve disputes and maintain business records.
You can request that we review, update or delete your personal information, subject to legal and contractual limitations.
6. Contact
For privacy-related questions, requests or concerns, contact us at hello@albanoir.com.